Saturday, May 5, 2012

Don’t get nostalgic, Air India offers the blues.



It was my first time back home in almost two years; a year and seven months to be precise. Why was I going back to the land lost in time? Why really was I?

The London rain has its own peculiar mood; subtly trying to seep in the feeling of gloom on a supposedly warm summer day. A hood over the head and I was on my way. Why does it feel so at home when there is some piece of cloth blocking your vision? Is it just like the illusion when you check under the bed for your child to feel safe?

A little excited to be amongst friends, I was there at the Heathrow, rushing through things, owing it to the late evening London traffic. Apparently the checked baggage had to cough out a little as I decided to check in my carry-on luggage case as well. A snub comment from one of the staff about a guy who was apparently trying too hard to balance his luggage (asking others to take his couple of quid worth of nuts for him to save a big bill), was an apt reminder of the way things would turn out in the Wild-Wild East. 

I was looking forward to fly Air India, apparently because at the time of the booking, the agent had courteously asked me for my meal preference and obliged with requesting a Hindu Non Veg meal. Coming from the land of Nawabs, I was sure that it would be a delight to be in Maharaja’s company.

The 21:30 flight was a bit delayed, and I was all tucked in my seat, sniffling away the London blues. In about half an hour the flight was taking it to the skies, and after about an equal amount of time, the stewards brought about a trolley serving drinks, the cold ones. Coughing and a little cold, I asked for a cup of tea, and the one serving assured that there would be someone else coming out with a tea trolley soon. I waited patiently, wetting my throat with a glass of water.

An hour and a half later of browsing through the on flight entertainment, dinner was served, apparently with little water glasses in a cup. Tea was to be served soon after dinner, as this seemed to be all part of a system that worked just fine for the government carrier. The small cup of tea, served almost two hours late after I asked for it, was still a relief. Albeit it was also because the dinner I was looking forward to, had quashed my expectations by a dozen. Apparently, the Indian Railways could easily walk away proud for being the generous one with both - the portions and the taste.

Giving myself up to the mercy of the inflight entertainment to keep me amused throughout the night, I was surprised to find some of the ‘classics’ in Hindi movies. Surely, the copywriter was looking for a word that was not ‘old’, and in the process didn’t care for the class in a classic.

The next morning was better, with tea and coffee served simultaneously with breakfast.  By now, even though I wanted to, I had given up on my hope to ask for refills, as surely the button on the remote to call for assistance didn’t work for me.  

The flight was on its way to Delhi, flying through turbulent weather as the Pilot’s crackling voice would pause the movie every 15-20 minutes. The ‘don’t take off your seat belts to go to the toilets’ warnings were never followed by ‘It’s safe to use toilets’ announcements. Apparently there was an unsaid three minute rule which I somehow was the only one not aware of.

A few hours later, the flight was hovering over Delhi and as soon as the flight descended from 20k+ kms to 8k kms, a sharp pain shot through my right ear and rose up above my right eye as it felt like it would just explode. Frantically pressing the Assistance button was an effort in vain, but standing up to catch the attention of a steward who was busy sweet talking a young lady sitting two rows in front of me, proved a little but helpful. Holding your nose and blowing air in your cheeks really doesn’t help with the pain, nor does drinking water. Somehow the flight landed, and I was happy to be put out of my misery, for someone trusting to fly the official flyer, apparently lured in by one free change for the return flight, I guess it was still too much of a price to pay.

Waiting still for over 15 minutes before the arrangements to disembark were made, I was left wondering if it would have been the same if I was flying on BA and landing at Heathrow?

A few minutes of walk later, I was at the immigration check desk, and as soon as I hand over my passport to the man in his mid-forties, and as he struggles to find the last stamp on my passport and asks me for my older passport, and as I tell him that I only have one passport, he makes a snub remark ‘Hindi mein nahi bol sakte ho kya?’, and once again I am left wondering at the professionalism of people in the Wild East.

PS: The Delhi heat is real.